Over the past 10 years leaders have increased their “Telling” approach to their people. They have fallen into a comfort zone of telling people what to do rather than allowing them to learn and discover what needs doing – develop their own solutions. In this Masterclass we discover how to decommission the human robot and reinvigorate people’s passion to take accountability.

Many HR Professionals have fallen into the trap of encouraging and allowing operational leaders to use HR as a fail safe for all people matters, when in fact the role of the operational leader is to manage all aspects of their people. In this Masterclass we will discover the true role an operational leader should play in managing and leading their people and the supporting role HR plays for these leaders.