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Solution Focused and Holding People Accountable

March 26 @ 10:00 am - 12:00 pm


Being solution focused is now one of the key leadership qualities a person can master. Over time, we have become so use to others telling us what to do and us telling others what to do that people have stopped thinking and seeking solutions.

In this Masterclass we focus on how we build a person’s self-belief and help them start the process of releasing their ideas into executional behaviours.

Being solution focused is about having the right mindset and being willing to take risks and accept that at times the decisions you make will be wrong, but you learn from them and continue to move forward.

We also accept and understand that as leaders, if we want your people to be solution focused then we must trust in them and hold them accountable for their actions and outcomes.

Prompting questions:

  1. How is the business doing?
  2. As leaders, what do you need to do to change the outcome?
  3. Why do we remain so focused on the past?
  4. How do we change the mindset of our people to be solution focused?
    1. Circle of safety
    2. Build trust and co-operation
    3. Show them what good looks like – lead the way
    4. Learn to be the last to speak
  5. Why are we afraid to hold our people accountable?
    1. Takes too long
    2. Staff retention
    3. Better if I do it myself
    4. No trust in your people
  6. What are the risks/benefits of them not delivering?
  7. What are the benefits of them delivering a quality result?
  8. How can we hold them accountable yet still build trust?
    1. Show them what good looks like
    2. Have them show you they can deliver good
    3. Identify their strengths and leverage these to your advantage
    4. Reward early adopters
    5. Look for the good in people, not the bad – Rita Pierson 2/20


March 26
10:00 am - 12:00 pm


Robert de Loryn
View Organizer Website


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