Many HR Professionals have fallen into the trap of encouraging and allowing operational leaders to use HR as a fail safe for all people matters, when in fact the role of the operational leader is to manage all aspects of their people.
A well-rounded operational leader understands their responsibilities with their people and take full accountability for all aspects of their people from hiring to managing performance and everything in between.
In this Masterclass we will discover the true role an operational leader should play in managing and leading their people and the supporting role HR plays for these leaders.
Prompting questions: