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Managing Performance

April 23 @ 10:00 am - 12:00 pm


The ability to manage performance and achieve sustainable quality outcomes from your people in a sustainable way is an artform that when mastered delivers significant success.

As humans, we have fallen into a comfortable routine of continually telling people what they do wrong, but rarely focus on what people are doing well. This results in a decline in overall workplace culture and individual and team outputs.

Being a great leader is about maximising the continuation each of your people deliver in their role.

In this Masterclass we will discuss how to have the difficult conversations, along with helping people take accountability for their own behaviours and actions.

Prompting questions:

  1. What is the key reason people fail to perform?
    1. Poor direction
    2. Poor leadership
    3. Poor skills
    4. No training
    5. Poor follow up and support
  2. What are the greatest challenges to managing performance? – Both good and poor performance?
    1. Workplace culture
    2. Don’t want to be seen to be weak
    3. Company does not focus on reward and recognition
    4. I never got acknowledged
  3. Why do we find it difficult to manage non-performance?
    1. Holding people accountable
    2. Having the tough discussions
    3. Not being liked
    4. Creating conflict
    5. Nepotism
  4. What is our role as leaders in managing performance?
    1. Achieve sustained good performance
    2. Coach and develop
    3. Support and encourage
    4. Allow risks and mistakes
    5. Reward
    6. Correct where necessary
  5. No one comes to work to get fired
  6. People naturally want to be respected by their leader


April 23
10:00 am - 12:00 pm


Robert de Loryn
View Organizer Website


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