This program shifts the mindset away from company push to a customer pull strategy.
This approach drive customer focus resulting in significantly improved sales results and increased customer satisfaction.
The Benefits of This Program
Increased sales whilst improving the overall customer experience leading to sustainable sales growth.
Customer growth at low marketing cost
Increased sales revenue
Collaborative sales workforce
Increased customer referrals
Enquire About This Course
"*" indicates required fields
Success Stories
“RDL has been a major force behind our companies efforts to build a new customer service culture in our Business. The combination of International Best Practice with local practical knowledge provides a solid and sustainable basis from which to work. Our staff look forward to working with Robert.”
Heineken Group
General Manager
“Robert’s patience and guidance and monitoring of our teams and individuals has been an inspiration to many and certainly in assisting us bringing together a stronger team at NSL.”
Nambawan Super
Chief Executive Officer
“We view the partnership with RDL as complementary to our own Learning & Development activities which are intended to lift the skills and ultimately the life style of our employees and their family.”
Toyota Tsusho Group of Companies
Group HR Manager