Rather than seeing negotiation as “I must win” we help people understand that often the simple act of listening helps deliver a better outcome.
People are so focused on their own views they often miss the right outcome.
Very often all parties can reach an agreement where they all feel they have won – the perfect outcome.
The Benefits of This Program
Improve your ability to use negotiation as a way of building knowledge and growing your understanding.
Improved solution focus
Open mindset
Better outcomes for all parties
Knowing what style and approach works best for you
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Success Stories
“RDL has been a major force behind our companies efforts to build a new customer service culture in our Business. The combination of International Best Practice with local practical knowledge provides a solid and sustainable basis from which to work. Our staff look forward to working with Robert.”
Heineken Group
General Manager
“Robert’s patience and guidance and monitoring of our teams and individuals has been an inspiration to many and certainly in assisting us bringing together a stronger team at NSL.”
Nambawan Super
Chief Executive Officer
“We view the partnership with RDL as complementary to our own Learning & Development activities which are intended to lift the skills and ultimately the life style of our employees and their family.”
Toyota Tsusho Group of Companies
Group HR Manager