Close enough is not good enough. In this program we focus on building an understand of what good quality really means.
We investigate and road test some of the root cause analysis tools and identify the best approach to eliminate problems before they become an issue.
The Benefits of This Program
Improve daily quality standards and outcomes from your team.
Understand root cause analysis
Improve quality outcomes
Error proof systems and processes
Build accountability
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Success Stories
“RDL has been a major force behind our companies efforts to build a new customer service culture in our Business. The combination of International Best Practice with local practical knowledge provides a solid and sustainable basis from which to work. Our staff look forward to working with Robert.”
Heineken Group
General Manager
“Robert’s patience and guidance and monitoring of our teams and individuals has been an inspiration to many and certainly in assisting us bringing together a stronger team at NSL.”
Nambawan Super
Chief Executive Officer
“We view the partnership with RDL as complementary to our own Learning & Development activities which are intended to lift the skills and ultimately the life style of our employees and their family.”
Toyota Tsusho Group of Companies
Group HR Manager