Learn with Us

RdL has a number of formal courses available as face to face facilitated events as well as online options. In addition to what is available below, RdL also tailors and writes programs for clients to assist them with the learning solutions for their people. RdL has written and published online learning solutions for some of the largest companies in their sector.

The courses detailed below largely form the content of the Emerging Leader Program, an RdL initiative that has been launched and facilitated across multiple countries. The current available courses from RdL includes:

Available: In-Person

Creating a Positive Workplace Culture

  • Define workplace culture
  • Where are we now?
  • Where we want to be – FISH Philosophy
  • Barriers and limitations
  • Solutions for improved workplace culture
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Available: In-Person

Customer Focus

  • Define customer focus
  • Who are our customers?
  • Self evaluation
  • Barriers and limitations
  • Solutions for improved customer focus
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Available: In-Person

Conflict Resolution

  • Define conflict
  • Nature and causes of conflict
  • Signs and styles of conflict
  • Conflict resolution model
  • Tips and communication
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Available: In-Person

Quality Management

  • What is quality?
  • Principles of a good quality system
  • Quality improvement models
  • Roadblocks to success
  • The rewards of a good system
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Available: In-Person

Successful Negotiation

  • What is negotiating?
  • Understanding negotiation styles
  • The negotiation process
  • Roadblocks and tips
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Available: In-Person

The Power of Influence

  • What is influencing?
  • How to influence others
  • Influence without authority
  • Influence as a leader
  • Influence or be influenced
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Available: In-Person


  • Attract and recruit
  • Retain and develop
  • Discipline when necessary
  • New starter/Exit interviews
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Available: In-Person

Presentation Skills

  • Creating presentations
  • Power presenting
  • Dealing with difficult people
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Available: In-Person

Finance for Non-Financial Managers

  • Understanding budgeting
  • Understanding financial statement
  • Learn how to manage your P&L and cash flow
  • Analysing financial statements
  • Improving financial results
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