Detail-oriented employees tend to be trusted with more complex projects.
It doesn’t mean having completely error-free work but it is about a process of developing skills and creating useful habits to catch your own small mistakes.
This program is about building personal pride and self respect to creating the right first impression.
The Benefits of This Program
Getting it right the first time saving time and money with people who take ownership and accountability.
Improved operational efficiency
Building the art of staying focused
Developing the right mindset
Improved customer experience
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Success Stories
“RDL has been a major force behind our companies efforts to build a new customer service culture in our Business. The combination of International Best Practice with local practical knowledge provides a solid and sustainable basis from which to work. Our staff look forward to working with Robert.”
Heineken Group
General Manager
“Robert’s patience and guidance and monitoring of our teams and individuals has been an inspiration to many and certainly in assisting us bringing together a stronger team at NSL.”
Nambawan Super
Chief Executive Officer
“We view the partnership with RDL as complementary to our own Learning & Development activities which are intended to lift the skills and ultimately the life style of our employees and their family.”
Toyota Tsusho Group of Companies
Group HR Manager