This program focuses on understanding how to not only hold yourself accountable but also how to develop your people so they too can be held accountable.
You will learn how to build trust and a safe work environment whilst building individual accountability.
The Benefits of This Program
Build customer focus, build a team of people who develop their own solutions, and create memorable moments for your staff and customers.
Build a team of loyal people who keep their promises
Build customer focus
Grow passion and energy
Improve health and wellbeing of your people
Enquire About This Course
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Success Stories
“RDL has been a major force behind our companies efforts to build a new customer service culture in our Business. The combination of International Best Practice with local practical knowledge provides a solid and sustainable basis from which to work. Our staff look forward to working with Robert.”
Heineken Group
General Manager
“Robert’s patience and guidance and monitoring of our teams and individuals has been an inspiration to many and certainly in assisting us bringing together a stronger team at NSL.”
Nambawan Super
Chief Executive Officer
“We view the partnership with RDL as complementary to our own Learning & Development activities which are intended to lift the skills and ultimately the life style of our employees and their family.”
Toyota Tsusho Group of Companies
Group HR Manager