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At RdL, we had the privilege of collaborating with the top 14 leaders of Datec (Papua New Guinea's leading provider of innovative ICT solutions and services, delivering end-to-end technology support to businesses and communities across the nation.) as they embarked on an exciting journey to shape their 2025-2027 strategy. This was no ordinary exercise—it was a deep dive into the fast-moving world of tech, pushing boundaries to envision what their customers will need in the fu

Here are five practical tips for dealing with burnout in everyday businesses: Integrate Microbreaks into the Workday: Encourage employees to take short, regular breaks throughout the day to reset their minds and reduce stress. The Pomodoro Technique focuses on 25 minutes of focused work followed by a 5 minute micro break. This approach can help prevent burnout. Promote the Use of Wellness Apps and Tools: Leverage technology by encouraging the use of wellness apps that offer

Australia’s and many of our close neighbours' workforces are grappling with a significant skills gap, with nearly one in five employees not proficient in their roles, according to a recent AHRI report. This shortfall is stifling productivity for over half of the businesses and the answer is not to stop investment in people development. As AI and advanced technologies rapidly integrate into workplaces, the challenge grows. Traditional skills and qualifications, once sufficient

The workplace is evolving rapidly, and leaders must adapt to stay ahead. Traditional leadership methods, like rigid hierarchies and command-and-control models, are becoming obsolete. Four critical skills leaders need to navigate this new landscape include; 1. Empowerment Over Hierarchy The shift towards hybrid and remote work is challenging traditional power structures. Leaders must move away from hierarchical control and embrace a culture of empowerment and alignment. This r

Middle managers are often caught juggling contradictory demands and pressures, constantly adapting to new challenges or sometimes resisting them altogether. As the business environment evolves, there’s an increasing need to provide additional support for middle managers. Even routine tasks can become sources of friction if not managed effectively. It’s crucial to enable managers to concentrate on tasks that truly matter. This means streamlining or eliminating low-value bureau