RdL takes a very personal approach to the development of leaders, and as such, we tailor the solution for each specific individual that participates in the coaching and leadership development. No two people are the same, therefore, no two approaches should be the same.
RdL is a strong believer in behavioural modelling tools and is accredited in MBTI, ACER and DiSC. RdL uses these profiles to assist in better understand the person’s strengths and challenges, along with their natural behavioural tendencies.
RdL does not see themselves as an external party coming into a client’s premises, but as a business partner that will work in collaboration to develop a solid understanding of the operational and leadership challenges, and then tailor the coaching and leadership outcomes to drive success, not only for the individual but for the company and its people.
We pride our success on building trust, co-operation, and open communication with both the client and the individuals undertaking the program.
In addition, RdL commits to a dedicated level of collaboration to all its clients and their participants by providing additional services at no charge such as access to a helpline and follow up calls to each participant.
We firstly meet with the key decision makers to define the scope of works and to better understand the challenges being faced by the company and its people.
We then take time to understand the business and its people. RdL integrates into the business to understand all aspects of the challenges being faced. We build solid relationships with people at all levels as we have identified this is what makes the difference.
We then go about developing a tailored solution that meets, or exceeds our clients expectations. This can take various forms with the measure of success being sustainable behavioural change.
We then move ahead in the process on creating behavioural change through a process that best suits the client and their people. No two clients are the same so every program is tailored to deliver the highest level of behavioural change.
RdL also offers their clients the tools to be able to facilitate the behavioural change internally, however most clients opt for the excellence of RdL.
Finally we offer our clients ongoing support post teh formal completion of the program. This takes various forms and may ioncluded the 24/7 leadership helpline, Masterclass Forums, regular “check-ins”, additional programs of growth and change.