At RdL, we had the privilege of collaborating with the top 14 leaders of Datec (Papua New Guinea’s leading provider of innovative ICT solutions and services, delivering end-to-end technology support to businesses and communities across the nation.) as they embarked on an exciting journey to shape their 2025-2027 strategy. This was no ordinary exercise—it was a deep dive into the fast-moving world of tech, pushing boundaries to envision what their customers will need in the future.
The team, comprised of some of the region’s top tech experts, rose to the challenge. With innovation at the forefront, they identified 19 strategic initiatives that promise to elevate the customer experience to new heights. But the vision doesn’t stop there—Datec is making a significant investment in growing their people, ensuring they build a powerhouse of tech talent unrivalled in the region.
Russell Tato, the dynamic acting CEO of Datec, put it best: “We are a people company. If we fail to invest in and grow our talent, we fail as a company.” This commitment to nurturing top-tier expertise is a game-changer, positioning Datec not just as an ICT leader, but as a company where innovation and talent flourish hand in hand.
To keep this ambitious strategy on track, Datec also defined clear Measures of Success (KPIs) tightly aligned with their initiatives. These metrics will serve as the compass, ensuring they stay laser-focused on their long-term vision and avoid getting bogged down in the everyday.
At RdL, we believe that success comes from having a clear and compelling strategy that your people can rally around. Datec has taken this to heart, setting themselves up for extraordinary growth and cementing their place as the premier ICT provider in the region.
Now it’s your turn—how will your organisation prepare for the future?
Get in touch with RdL today to help shape the future direction of your organisation.
