Middle managers are often caught juggling contradictory demands and pressures, constantly adapting to new challenges or sometimes resisting them altogether.

As the business environment evolves, there’s an increasing need to provide additional support for middle managers. Even routine tasks can become sources of friction if not managed effectively.

It’s crucial to enable managers to concentrate on tasks that truly matter. This means streamlining or eliminating low-value bureaucratic activities, making use of automation, and delegating or outsourcing when possible.

By easing the administrative load, middle managers can devote more time and energy to creating a positive work environment, nurturing their teams’ talents, and addressing their needs effectively.

We must recognise that promoting high-performing employees to middle management doesn’t automatically equip them with the necessary management skills to excel. These individuals need targeted development in three critical areas: business acumen, structured problem-solving, and leadership skills.

Training programs for middle managers should go beyond theoretical knowledge. The focus should be on practical, hands-on learning and behavioural changes, reinforced by on-the-job experiences and executive coaching.

This strategic shift allows managers to focus on making a real impact and fostering a culture of engagement and growth within the organisation.

The rapid pace of change, disruption, and transformation in today’s working world shows no signs of slowing down.

To help middle managers cope with these new realities, the best approach is to provide them with the tools and skills they need to navigate this complex landscape.

The key question that remains is how we can effectively measure the success of these leaders and their teams.