Together We Make A Difference
Here at RdL, we have a track record of increasing our clients profits, with savings ranging from $50k to over $25m per year. We partner with you to identify your needs, then proceed to initiate behavioural change and transform your people through the implementation of master planning, emerging leadership development, and cultural change.
Our significant point of difference is we measure your ROI. We track and monitor the change so we can validate the financial savings made as a result of the master planning initiatives being successfully implemented.
Our core specialties for making a difference are Leadership Development including Personal Development Coaching, Master Planning, Risk and Opportunity Assessment, and also Work Behavior Modelling.
We know every client has different needs, and as such, customise every solution to meet and exceed our clients requirements. With offices in Australia, Papua New Guinea, The Netherlands and Thailand, we travel the globe.
Change is a journey and is forever with us.
Our Work Process
Meet & AgreeHere we meet with our client, listen to what they have to share, question and build an understanding of how RdL can make a difference to their business.
Following our meetings, we confirm with the CEO, Board or Executive Team the direction the company needs to take in order to make a difference to the future direction of the company.
Get To Know Your BusinessThe RdL Team partner with our clients to gain an understanding of their business, their people, their workplace culture and to understand the difference RdL can make to their operation.
We meet with people at all levels so we get a balance perspective of the entire operation and proceed to develop a solution that meets the needs of our clients.
Develop SolutionsHere we focus on building a solution that not only takes into account all company factors but also considers the cultural impact the solutions may have on the company.
The key focus in this stage is to develop a customised solution that exceeds your expectations as a client to deliver on your goals.
Implement SolutionsAt this stage the RdL team either partner with the local management team or team members to implement the agree solution.
The measure of success is not whether we transfer the solution but on how much change is implemented as a result of the scope of works. RdL measure their success on the sustainable behavioural change and how it increases both top line and bottom line results.
Monitor & Hand OverThis stage is all about passing the content, tools, and intellectual property across to the client so that they can sustain the improved performance well after the RdL Team have moved on.
The key for RdL is to ensure the client is extremely successful well after RdL has completed their formal partnership.
Robert’s patience and guidance and monitoring of our teams and individuals has been an inspiration to many and certainly in assisting us bringing together a stronger team at NSL.
RDL has been a major force behind our companies efforts to build a new customer service culture in our Business. The combination of International Best Practice with local practical knowledge provides a solid and sustainable basis from which to work. Our staff look forward to working with Robert.
We view the partnership with RDL as complementary to our own Learning & Development activities which are intended to lift the skills and ultimately the life style of our employees and their family.
If you are looking for a company that can recruit, reshape or refresh your human capital and get the business travelling in the intended direction, RDL are the right choice for you, I highly recommend Robert and his team and would not hesitate to use them again.
RDL has developed an intimate knowledge of how things work and how to get things done in PNG. Our business recently proposed a initiative to RDL with regard to management of our training levy obligations.
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