Leading global industry analyst Gartner Inc. aptly describes digitalisation as ‘the use of digital technologies to change a business model and provide new revenue and value-producing opportunities’.

Leading organisations continuously examine the nature of next-generation digital skills and consider the profound rewards available to those who upskill their workforces.

The success of any business is built on the back of sound business policies and active talent management and development.

Companies who take training and development seriously, and adapt to the new age of digitalisation, realise human capital is the company’s key differentiator. Investment in this area helps to build the capabilities of employees to deliver superior, innovative performance.

Technical and digital learning must be a part of any company’s ongoing business strategy and will help to create a win-win situation for both the company and its employees. “By aligning employees’ learning objectives with business goals, it will help employees succeed in building a career and not just a job within the company.

Companies should encourage their employees to take charge of their own careers.

This involves helping employees evaluate their strengths and career orientation, and finding the best fit between their talents and company needs.

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