Building Trust

  1. Encourage multilateral communications and dialogue–  among peers and between employees and leaders — encouraging employees’ sense of voice, position, significance and purpose.
  2. Establish strong company values – that employees can understand and know how to practice—increasing their sense of belonging, purpose and security.
  3. Set challenging but achievable goals – to increase employees’ sense of challenge, learning and autonomy.
  4. Shift the focus from hierarchy to community – connecting employees to one another in ways that empower them and increase their sense of belonging, connection and security.
  5. Ensure that you are adequately recognising and rewarding individual and team achievements as they relate to shared values and goals. Make sure those rewards respect individualism and include choice. This will increase employees’ sense of fairness, purpose, recognition, belonging, and choice.
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